Our Commitment to Accessibility
Olema House is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 415-663-9000 or email our team at guestservices@olemahouse.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.
We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
The Property | Accessible Guest Facilities and Amenities
- Accessible arrival and self-parking
- Accessible routes of travel, with directional signs throughout hotel grounds
- Accessible routes of travel to dedicated guest rooms
- Accessible doors width at all guest rooms (Specifically ADA Creekview King)
- Accessible lobby and registration desk
- Accessible bar and restaurant facilities including
- Bar
- Restaurant seating inside and outside
Our Guestrooms | Accessible Guestrooms with Mobility Features
We offer an ADA mobility accessible option for our guestroom type: Creekview King. Mobile accessibility features for those rooms are detailed below. Our ADA rooms are subject to availability, and we will do our best to accommodate your needs. Mobile accessibility features for those rooms are detailed below:
- Accessible entry for interior and patio doors
- All door hardware is accessible and within reach range
- Night guards at guestroom entry doors are lowered
- Accessible path of travel within the guestroom
- Electrical switches, receptacles and lighting controls are accessible
- Window covering controls are accessible in specified ADA room
- Accessible bathroom features include:
- Turning space within the bathroom
- Clear floor and maneuvering space at all fixtures
- Accessible lavatory and faucet
- Accessible water closet with grab bars
- Accessible roll-in shower
- All bathroom accessories are within reach range including coat hooks, hair dryer, towel bars and shelves, etc.
- Mirror is at the required accessible height
- Patio is accessible
Our Guestrooms | Accessible Guestrooms with Communication Features
We offer an ADA communication accessible option for several of our guestroom types, including Creekview King
Communication accessibility features for those rooms are detailed below. Our ADA rooms are subject to availability, and we will do our best to accommodate your needs.
- Visual notification for incoming telephone calls in Creekview Kings, Terrace Kings, Mountain View Kings, The Drake Suites
- Visual notification for emergency alarms in ADA Creekview King
- Telephone is TTY/TTD compatible and there is an electrical outlet within 48” of the phone location
- Closed-caption TV